Shipping Method | Cost | Delivery Time | Courier |
Standard Shipping |
$4.95 USD |
14-21 days |
ePacket SingPost PostNL |
International Shipping |
$4.95 USD | 14-21 days |
ePacket SingPost PostNL |
* Please allow up to 3 business days for us to fulfill your order
* Delays may happen for various reasons, e.g. Custom clearance; If your order still hasn't arrived after 30 days please contact us via the form below or via email
* We have a 60-day refund policy for all customers, read more here.
No. There will be no payment of import tax on the Cool BRAH! Store; however, you-as the customer-are the importer of record, and you MUST comply with all rules and regulations of your destination country. Orders shipped depending on the country may be subject to import tax, which is levied once a shipment reaches the destination country.
The following methods of payment are accepted:
We have a 90-day risk free refund policy, if your package is missing or damaged on arrival, you can request a refund within 90 days after the purchase. The Cool BRAH! Store will reimburse or pay for return shipping only in the event that we have caused an error. For example: if we were to send you the incorrect order. This excludes damages caused by accidents or product got stolen. Also, shipping paid on returned items is non-refundable.
Contact us via admin@coolbrah.com or using the form below.
Before you send your order back to us, please do contact us first and then if a resolution can't be reached please send your item to this address: PO Box 289 | Drouin VIC 3818 | Australia. Once the package is received, we would immediately reimburse you or ship the exchange item desired.